About BotSphere
Company
BotSphere is developed and operated by Datatech Co.,Ltd., a technology company based in Thailand specializing in AI-powered communication solutions for businesses of all sizes.
Our Mission
We believe every business deserves powerful, accessible tools to connect with their customers. Our mission is to simplify omnichannel communication by bringing all messaging channels into one intelligent platform — powered by AI, designed for humans.
What is BotSphere?
BotSphere is an AI-powered omnichannel chatbot platform that helps businesses manage customer conversations across LINE Official Account, Facebook Messenger, Telegram, and WhatsApp — all from a single dashboard.
Key capabilities include:
- AI Chatbot with custom knowledge bases for automated customer support
- Unified inbox for managing conversations across all channels
- Broadcast messaging with audience segmentation
- Rich Menu builder for LINE Official Account
- Real-time analytics and performance tracking
- Team collaboration with role-based access control
- LIFF (LINE Front-end Framework) web app integration
Technology Partners
BotSphere is built on industry-leading platforms and technologies:
LINE Platform
- LINE Messaging API
- LINE Login
- LIFF (LINE Front-end Framework)
- LINE Official Account Management
Cloud Infrastructure
- Amazon Web Services (AWS)
- Kubernetes (EKS)
- PostgreSQL (Aurora)
- Redis (ElastiCache)
AI & Automation
- GPT-4 & Claude AI models
- Custom knowledge base RAG
- Natural language processing
- Intelligent message routing
Messaging Channels
- Facebook Messenger API
- Telegram Bot API
- WhatsApp Business API
- Webhook integrations
Contact Us
We'd love to hear from you. Reach out for questions, partnerships, or support.